We are located in Northern Illinois and sell Portmeirion Pottery almost exclusively. Our address is:
P. O. Box 87
Ringwood, IL 60072
U. S. A.
We love Botanic Garden and started collecting Portmeirion around 1991 and since have acquired about 5,000 pieces, sold around 3,000, and still have a few thousand to go... After seeing so many pieces in person, we are familiar with what type of flaws, both factory and man made, to look for when examining a piece and describe every little flaw we observe.
And, nobody but nobody, on the internet packs better or more secure then we do! The most awful sound in the world is the clink-clink of broken pottery you can hear even before the box is opened. We use the best new materials, pack tightly using plenty of bubble wrap, and do our absolute best we can to avoid disappointment.
Factory flaws are very common on Portmeirion and other flaws are easy to miss. It is hard to describe a piece of pottery in writing or maybe an item is not what you expected. We offer a 100% Satisfaction Guarantee and cheerfully accept returns for any reason. If we missed something in the description we will pay for return postage. Otherwise, we will issue a full refund on return of the item.